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Canada Bathrooms Help Centre

 

 

 

 

  Frequently Asked Questions:

How does EB-2000 work?

Sit on the seat and press the Cleansing (posterior) or Bidet (feminine) button. The retracted nozzle automatically cleans itself and extends. The nozzle directs a gradual, precise spray of water while gently moving back and forth in a massage action. After 1 minute the spray stops or you can press the Stop button anytime. The nozzle automatically retracts and cleans itself again.

Can I adjust the nozzle position during use?

 Yes, nozzle position can be adjusted.

Can I increase or decrease water pressure during use?

Yes. (Note - do not operate Uspa without first attaching to a water supply.)

How does the air dry work?

After completing the wash cycle, press the Dry button you will feel gentle warm air from the vent next to the nozzle. You can adjust the air dry temperature higher or lower during use.  The air dry cycle will last 3 minutes or you can press the Stop button anytime.    

Does the seat have a sensor switch?

Yes. The seat must be engaged for the unit to operate (Note - Avoid sliding back and forth on seat during use as this can damage seat sensor. )      

Which settings are best for first time users?

First time users should set Water and Seat temperature settings to low. Settings may be increased after initial use. (Note - Uspa continuously draws in fresh water during wash cycle, so users may notice gradual drop in temperature.)

Can I use toilet bowl cleaner or bleach to clean the unit?

No. Harsh cleaners will damage the ABS plastic. Use water and cloth only. A mild antibacterial soap may be added.      

Should I drain the water tank before moving or shipping the unit?

Yes! The drain button is directly to the left of the nozzle. The unit must also be drained and unplugged if it will not be used for an extended period of time, or if there is a risk of freezing.

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  Canada Bathrooms
Vancouver Canada
Toll Free 1-877-828-2284